FAQs & Policies
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Q: How much does house cleaning cost with Rise & Shine in DC, MD, and VA?
A: Our pricing is transparent and based on square footage. Initial standard cleaning ranges from $200–$250 for an ~800 sq ft apartment, $300–$350 for a 2-bed/2-bath townhouse (~1,400 sq ft), and $500–$600 for a single-family home over 2,500 sq ft.
Deep Clean upgrades: Apt (+$90) | Townhouse (+$150) | Single-Family (+$225). Includes baseboards, interior doors, and interior windows.
Appliance Add On: Refrigerator ($45) | Oven ($45) | Dishwasher ($40) | Washing Machine ($40).
Q: What specific towns and neighborhoods do you service?
A: We proudly provide residential home cleaning across Washington, D.C., Northern Virginia, and Maryland, essentially covering the area inside the beltway and about a 30-mile radius from DC. Our primary service areas include Georgetown, Navy Yard, Mt. Pleasant, Alexandria, Arlington, Fairfax, Bethesda, Potomac, and Chevy Chase. This includes all of Northern Virginia, all of Montgomery County, some areas in Howard County, and all of PG County.
Q: Is Rise & Shine fully licensed and insured in the DMV?
A: Yes. Rise & Shine is a fully licensed, bonded, and insured residential cleaning company operating across Washington, D.C., Virginia, and Maryland. We carry full general liability insurance to ensure complete peace of mind for every estate and home we care for.
Q: What equipment and supplies do you use for homes with pets?
A: Over 80% of our clients have pets. We use high-performance Shark vacuums equipped with sealed HEPA filtration to capture 99.9% of dust, dander, and pet hair without releasing allergens back into your air. All cleaning products are 100% non-toxic, eco-friendly, and safe for dogs, cats, and children.
Q: Do you clean baseboards and doors on a standard clean?
A: We deep clean the baseboards, interior doors, and interior windows in all bathrooms during our standard cleans at no extra cost. For the rest of the house, baseboards and doors are included in our Top-to-Bottom Deep Clean.
Q: What is included in your refrigerator cleaning?
A: We go above and beyond standard surface wiping. We remove all food items, take out and wash the drawers, dispose of any expired or rotten food, and deeply scrub the interior of both the refrigerator and the freezer.
Q: Do you offer laundry or home organization services?
A: Our expertise is meticulous, detail-driven cleaning. While we always ensure the areas we clean are left neat, organized, and beautifully presented, we do not offer dedicated laundry folding or home organization services.
Q: What if I need a custom service not listed on your website?
A: We pride ourselves on flexible, responsive care. If you have a specific request for your home, simply mention it when you request your quote, and we will let you know how we can accommodate you!
Q: Do I need to provide cleaning supplies?
A: Not at all. We bring everything needed, including high-end Shark HEPA vacuums and 100% eco-friendly, non-toxic, pet-safe cleaning supplies. If you have a specific product you prefer us to use on a delicate surface, just leave it out for us!
Q: What is your 48-Hour Guarantee?
A: We offer total accountability. If any part of our service isn't up to your standard, let us know and we will return within 48 hours to make it right, guaranteed.
Ready for a pristine home?
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